Speaker

Paul Wearmouth

Paul Wearmouth is one of the UK’s leading Customer Service and Experience speakers with over 20 years of experience in the field. He shares his exciting and innovative ways to deliver a new level of Customer Service and Experience. A sought-after conference, corporate and keynote speaker, he teaches teams how they can offer world-class customer service to clients at a level that competition simply can’t reach.

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About Paul Wearmouth

Paul Wearmouth delivers high energy and informative presentations that can be tailored to any individual client’s needs. By challenging and changing the thought process from the negative “I Can’t” to the Positive “I Can” each person who hears Paul speak leaves with an individual plan of action and learns how to put themselves firmly in the driving seat of their own success rate.

Biography

Paul Wearmouth knows that the only way to attract and hold the calibre of customer which makes businesses flourish is to offer them a level of customer service like no other. Paul inspires his audiences to leave their customers shouting for more and provide a sales winning experience that is second to none.

Paul believes that “delivering 5 Star Service is no longer enough” and that “price and product alone do not keep customers loyal.” Instead, he advocates for real human interaction, support and a level of care that inspires customers to come back for more.

Paul demonstrates how to empower your team with a new customer promise. In addition, he highlights how arming them with the skills and strengths is what is needed to deliver a super service. With extensive sales and service experience, Paul shows you how to be the business of choice by sharing his ideas and techniques to wow your customers. He speaks with genuine love and passion for his subject. Above all, he inspires businesses and brands alike to think differently about the service and experience that they provide their customers.

Combining energy, humour and authority, Paul inspires and challenges his audiences. Moreover, he helps them liberate their untapped service potential and generate new and exciting ideas. These they can take away and implement with immediate effect.

Paul’s onstage presence makes people sit up and listen. His real-life examples and original content will have your audience fixed on how they can take their customer service and experience to an impressive new level.

Speech Topics

Creating Peak Sales Performance
5 Steps To Be At Your Selling Best
10 Steps To Sales Distress, Avoiding The Pitfalls & Perils
Creating A Sales Winning Experience & Maximising The Impact Of Customer Interaction
The Sales Banana – The Secrets Of The Sales System
Speaking The Customers Language
5 Steps To Close More Sales & Deals

Booking Information

Testimonials

"Paul was very professional and he had tailored the speech to the audience. He had certainly listened to our brief and interpreted it very well"

Sarah Howarth - The Camping & Caravanning Club

"Myself and the directors felt you were highly motivating. We received great feedback from team members after the conference explaining they had taken a lot away from your presentation"

Angharad Trueman – Chief Executive CGT Lettings

"I've seen motivational speakers who talk well but really don't research your market and as such the take home messages don't work. Paul is different what he told us works!"

Dr Scott Mackie - Chairman Scottish Optical Conference

"His understanding of what motivates people and how to encourage them to reach higher goals is extraordinary"

Paul Surridge - Chief Executive Sight Care Group

"With energy, humour and inspirational words Paul captivated the room and left the audience buzzing."

Nick Looby ,Feet On The Ground Training

"Paul Wearmouth’s understanding of what motivates people and how to encourage them to reach higher goals is extraordinary."

Chief Executive Sight Care Group

"Paul Weamouth was selected by the ISMM both for his professional delivery and for his practical and effective sales content. He delivered an excellent presentation to ISMM members."