Claire Harper is an expert in implementing innovation and cultural change in influential, prominent and progressive brands. Having held senior corporate leadership positions and well as being a highly successful entrepreneur, Claire is well-equipped to educate businesses on everything from marketing and branding to leadership and building a successful start-up.
About Claire Harper
Claire Harper has held a vast array of positions throughout the course of her career, from senior corporate leader to business entrepreneur and sought-after consultant. She has worked for prominent UK brands including Argos, Ocado, Sainsbury’s and Mamas and Papas. Now running her own award-winning best of British kids’ clothing brand IndiaCoco, Claire is one of the UK’s most formidable business leaders.
Claire Harper joined Ocado at the age of 26 as its first Head of Customer Acquisition and PR. However, she was soon promoted to Head of Marketing and led the visionary revolution in grocery shopping, turning the experience on its head to create a whole new customer-centric space in the market.
By 30, Claire was headhunted to join Sainsbury’s. As new CEO Justin King’s Head of Online Marketing she was part of the new senior leadership team entrusted with the brief to ‘Make Sainsbury’s Great Again’. Drawing on her proficiency at adapting business plans (to reflect the ever-changing retail market), appreciation of the need to get back to basics and understanding of the customer, Claire launched Sainsbury’s multi-channel experience and consolidated the brand with its customer communications.
Having helped place Sainsbury’s back on the map, Claire became the first female board director at Yorkshire based Mamas and Papas, a family business that had moved from the wholesale to retail market. Tasked with developing and growing the brand’s presence in the UK and abroad, Claire helped build and strengthen a positive culture and ensured the business prioritised understanding the customer at the deepest level.
In 2011, following the birth of her second child India, who along with her sister Coco provided the name and inspiration for the business, Claire took the plunge and decided to mix her vast retail and commercial experience with her entrepreneurial spirit, determination and resilience to set up and successfully run for a number of years, IndiaCoco.
Most recently, Claire has taken on a high profile Non-Executive Director role working for Blue Diamond Garden Centres. A robust ‘customer centric’ business model continuing to perform very well in a challenging retail environment.
Claire is also leading all commercial and marketing activity for London Pulse Netball Club. London Pulse are now in their third season and are the rising stars of the Vitality Netball Superleague Championship. Working for the CEO and England Netball, Claire is using her retail and commercial skills to really help grow the club in terms of acquiring new sponsors, partners, increasing commercial revenue, reach and fan engagement.
Claire’s passion and energy is a feature of her keynote speeches. Added to her vast knowledge of the retail market and understanding of business growth and change, she is well placed to convey her wisdom, know-how and strategies.
- Marketing and branding
- The ideal customer
- Women in business
- Change Management and leadership
- Successful start-ups
- Women in sport
"Claire was a fantastic speaker. Her experience and stories are exceptionally inspiring and she truly brought that to her speech."
ONE HOUSING GROUP
"Claire has an inspirational story to tell and the feedback we received from the attendees was exceptionally positive. I would not hesitate in recommending Claire for any event and look forward to working with her again in the future."
ED SUTCLIFFE • Director, MET Marketing