Hamish Taylor

Hamish Taylor

Former CEO of Sainsbury’s Bank and customer focus expert

*Fees are a guide only. Exact cost will be dependent on requirements and are subject to change.

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About Hamish Taylor

Following university education in the UK and USA, Hamish began his career in brand management at Procter & Gamble before moving into management consulting at PwC. He later held senior leadership positions including Head of Brands at British Airways, CEO of Eurostar and CEO of Sainsbury’s Bank — all before the age of 40.

Across each organisation, Hamish developed a reputation for driving growth and transformation by challenging industry norms and focusing on customer experience, innovation and leadership. His practical experience leading change at major organisations forms the foundation of his keynote speaking work.

Over recent years, Hamish has spoken to organisations in 48 countries, working with more than 500 businesses, governments and teams across a wide range of sectors and functions. His audiences have ranged from senior leadership teams and multinational corporations to front-line staff and public sector organisations.

As a speaker, Hamish combines practical business insight with real-world examples from his own career, delivering talks focused on customer experience, leadership, innovation, organisational culture and creating competitive advantage. Known for his energetic and engaging presentation style, he blends practical tools, tailored advice and business storytelling to help audiences identify opportunities for change and improvement.

Hamish boasts a global client base with over 500 clients across 48 countries, including industry leaders and internationally recognised brands.

To book Keynote Speaker Hamish Taylor, contact The Speakers Agency on +44(0)1332 810481 or email enquiries@thespeakersagency.com

Speech Topics

Strategy Topics

  • Value Proposition
  • Changing Environments
  • Coping with Crisis
  • Transformation
  • Digital Transformation
  • Cyber Security

Customer Topics

  • Customer Centricity
  • Customer Service
  • Customer Insight
  • Brand Proposition
  • Sales & Key Account Management
  • Managing Difficult Customers

Innovation Topics

  • Accelerating Innovation
  • Growth & Growth Mindset
  • Driving Change & Transformation
  • Product Superiority
  • “MasterThief” – Stealing Ideas Successfully

Leadership & Performance Topics

  • Internal Influencing
  • Collaboration
  • Implementing Strategy
  • Leadership Brand
  • Personal Brand
  • Future Leaders

Testimonials

"Brilliant inspirational speaker. Really enjoyed the session."

Ernst and Young

"It went fantastically well, I can’t begin to tell you how good Hamish was."

UBS

"Hamish’s presentations crackle with energy and original insights that make even our group of top-level, seasoned, high-achieving UK business and public sector leaders think ‘Crikey: that’s inspiring! Why didn’t I think of that!?’ And these are people who it’s hard to impress…"

Chairman, The Inspired Leaders Network

Hamish Taylor News

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