Belinda Parmar
Human Leadership in AI Expert
*Fees are a guide only. Exact cost will be dependent on requirements and are subject to change.
About Belinda Parmar
As CEO of The Empathy Business, Belinda Parmar OBE has spent two decades turning human behaviour into tangible business results. Her clients have included Barclays, Lloyds Bank, Lexus, Toyota, Aston Martin, AGL and AB InBev, with programmes delivering improvements in customer satisfaction, efficiency and employee performance.
Her pioneering Global Empathy Index, published in Harvard Business Review, connected organisational empathy with earnings, productivity and retention. At Barclays, her Empathy & Empowerment Programme delivered a 9% uplift in Net Promoter Scores alongside a 7.5% reduction in call handling times, while her work with AGL contributed to a 20.9% reduction in customer complaints and $1.7 million in cost savings.
A qualified barrister, World Economic Forum Young Global Leader and Non-Executive Director at the Ministry of Defence, Belinda brings an unusual combination of behavioural insight, commercial evidence and board-level experience to the stage.
Her current work examines leadership in the AI era and why qualities such as empathy, integrity and emotional intelligence are becoming more valuable as technology advances. She is currently writing a book for Penguin Random House that transforms these ideas into a practical leadership toolkit for the future of work.
To book Keynote Speaker Belinda Parmar contact The Speakers Agency on +44(0)1332 810481 or email enquiries@thespeakersagency.com
Here you can find links to books by Belinda Parmar. For bulk book orders for your event please speak with a member of the team.
Client Feedback
"We really couldn't have asked for a better speaker. She took the time to prep with us (more than once), she really listened to our goals for the event and tailored her content with examples to match our audience expectations. Her delivery on the day was incredible; personable, funny, authentic and solicited really strong feedback from our attendees. We would absolutely recommend her to other businesses."
Bullhorn
"We invited Belinda as part of our global DEI Speaker Series, and her session on Empathy in the Workplace brought a refreshing pace to the forum. Articulate and genuine, her passion in this field had us all engaged, curious, and wanting more."
Hitachi Vantara
"Belinda really stepped in and got to know our team, our organisation and the individuals in the session, which meant the workshop was perfectly tailored to our specific needs and challenges. It was clear that during the session, the team responded to this and instantly connected and felt safe with Belinda...her super-power is bringing this to life within a corporate environment, to draw out the “so what?” and bring people on the journey with her."
AB-InBev
"Your presentation on Human Leadership in an AI World really resonated with our people. I particularly love that shift from inspiration to action. I feel empowered to do instead of just talking about it now. Thank you and what an amazing event!"
Novartis
"Belinda is a natural speaker – her delivery is clear, controlled and engaging. She was able to seamlessly apply the talk to topics relevant to the finance industry. When asked challenging questions, Belinda answered with honesty and passion. Our feedback in the room was fantastic and undoubtedly everyone had some great actions to take away with them."
Janus Henderson Investors
